The True Cost of Manufacturing Downtime: Strategies for Resilient Production

The cost of downtime in manufacturing can be significant and affects your bottom line, your reputation and customer satisfaction. Thankfully, there are ways to boost your production resilience and maximize uptime, from preventive maintenance to contract manufacturing solutions. Below, we break down the true cost of manufacturing downtime.

The Impacts of Manufacturing Downtime

The average cost of downtime across manufacturing facilities is anywhere from 5% to 20% of the plant’s productive capacity. Focusing your efforts on honing your strategies for production resilience can save you a lot of time and money. But there are some hidden impacts that you can improve:

  • Customer satisfaction: Minimizing downtime reduces delays, which directly affects your customers. The more reliably and timely you fulfil your customers’ needs, the more you’ll keep your customers happy, cutting down on customer service complaints and increasing retention rates.
  • Market reputation: The more resilient your operations, the more you support your company’s reputation among stakeholders and competitors.
  • Employee morale: With more efficient operations, your staff can enjoy fewer interruptions from downtime, enhancing their productivity, reducing their frustration and supporting morale.

Common Causes of Downtime in Manufacturing

Identifying some of the most common causes of downtime can help you find inefficiencies or vulnerabilities in your operations. These include:

  • Equipment breakdowns: Routine preventive and predictive maintenance can help reduce the likelihood of your machines breaking down and slowing production.
  • Cyber attacks: Cyber resilience is a recent frontier that manufacturing businesses must address to counter the rise of cyber attacks, which caused one battery manufacturer to experience over two weeks of downtime across five sites.
  • Supply chain disruption: From material shortages to geopolitics, there are many situations to prepare for to help your business stay agile and minimize downtime during disruption.
  • Labor shortages and limitations: Around 40% of oil and gas sector skilled workers are expected to retire by 2030, which poses a challenge to avoid downtime. Whether you lack the team you need to keep up with demand or your workforce is missing key skills, training and contract manufacturing can improve your operations. 
  • Quality control: Poor-quality items can cause downtime because you need to rework them or investigate your assembly line.

6 Strategies to Boost Production Resilience

Let’s explore some of the best strategies for resilient production in manufacturing. 

1. Preventive Maintenance

Planned downtime allows you to keep your machines well-repaired, make upgrades or allow for changing tooling. The cost of time and paused production is worth it to keep your equipment operational for longer by solving minor issues before they disrupt production.

You can also use AI and the Internet of Things for predictive maintenance, which monitors and predicts the condition of your equipment in real time, rather than relying on time intervals for maintenance checks.

2. Staff Training

Cross-training your staff or regularly rotating production roles can help you create a more broadly skilled workforce. A well-versed team supports production resilience by having more skilled individuals you can rely on. You can also train all staff to proactively identify and report minor issues with production to help address potential causes of downtime sooner.

3. Data Analysis

Collecting and analyzing production data is crucial for spotting inefficiencies and anticipating disruptions. Artificial intelligence (AI) and other advanced analytical tools can be part of this solution, providing predictive analysis and condition monitoring. 

These solutions allow you to refine your production process and boost operational efficiency by streamlining various aspects of your manufacturing business. 

4. Upgrades and Repairs

Another way to cope with potential disruption caused by equipment breakdown is to carry spares of parts or expendables that commonly break down. In addition, having the skills to perform more common maintenance or repair tasks within your company is a bonus.

5. Technology Investments

Modernizing your manufacturing equipment to include automation can help maximize your production efficiency. There are various types of automation, including programmable automation, which is great for producing large batches of items quickly. You can also implement AI and predictive algorithms to help you optimize your inventory to meet forecasted demand, helping to manage the risk of material shortages.

6. Strategic Partnerships

Outsourcing your manufacturing services from the engineering stage to shipping can help you reduce costs and boost production resilience. This helps by diversifying your risk by having multiple locations and manufacturers. Should equipment breakdown or a power outage occur at one facility, you still have another in operation to manage the disruption. 

With strategic partners, you can balance redundancy with efficiency, using extra resources from strategic partnerships when you need to meet increased demand and scaling back when necessary. 

Look for the following when selecting a contract manufacturer to boost production resilience:

  • Lead times and ability to meet your production volumes
  • Cost-effectiveness
  • Proximity to your customers and shipping distribution hubs
  • Quality of manufacturing and manufacturing capabilities
  • Supply chain management 

Measuring and Improving Manufacturing Resilience 

Tracking key performance indicators (KPIs) for operational resilience can help you focus your production strategy. These can include mean time to repair (MTTR), which you can calculate by dividing the total repair time by the number of repairs you have to make in a given period.

Another KPI to track is overall equipment effectiveness (OEE), which combines availability, performance and yield scores. The overall percentage score monitors the total amount of productive manufacturing time. It helps you track the losses or inefficiencies you have in each area.

Consider creating a business continuity plan (BCP) to prepare for risks and vulnerabilities your manufacturing operations may face and return to normal production levels more quickly. Assess the risks, prepare some emergency procedures, including how you will communicate with staff and employees during this time. As part of your BCP, include guidance on supply chain management during disruptions, with alternative suppliers, for example. 

To support your manufacturing agility and resilience in the long term, you can combine the resilience strategies we outlined above, using data analysis and embracing AI to help you stay nimble during disruptions and save downtime. 

Partner With PBZ for Full-Service Metal Manufacturing Solutions Today

While you can implement many strategies to help boost your production efficiency, from cross-training staff to investing in automation, your business may still lack the manufacturing capabilities it needs to deliver a project cost-effectively.

This is where a dependable contract manufacturer like PBZ comes in. With over 75 years of experience delivering high-quality products in high volumes, we provide a one-stop shop for metal manufacturing, engineering, assembly, finishing and logistics, which can shorten overall manufacturing lead times. 

Call PBZ Manufacturing at 717-721-5350 or submit our contact form, and one of our team members will get back to you within 4 business hours!

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