Privacy Policy

Paul B. Zimmerman, Inc. – PRIVACY POLICY

Last Updated: 8/19/2026

Paul B. Zimmerman Inc. and its family of companies (“Company,” “us,” and “we”) take your privacy seriously. We have provided this policy (“Privacy Policy”) to describe the types of information we may collect from you on our Websites and our practices for collecting, maintaining, protecting, using, and disclosing that information.

This Privacy Policy applies to the information we collect through our websites https://www.pbzinc.com/, https://paulbhardware.com/, https://pbzmfg.com/, https://www.paulbwholesale.com/, https://www.keystonekoating.com/, https://www.kickoutflashing.com/, and https://cropcareequipment.com/ (collectively, the “Websites”). This Privacy Policy also applies to the information we collect:

• In email, text, and other electronic communications between you and the Websites.
• Over the phone, offline, or through other means.
• From third-party sources.

This Privacy Policy does not apply to information that:

• You provide to, or is collected by, any application or content that may link to or be accessible from or through the Websites.
• You provide to, or is collected by, any third party not on our behalf.

Please read this Privacy Policy carefully to understand our policies regarding our collection, treatment, and use of your personal information. If you do not agree with our policies and practices, you should not use our Websites. By accessing or using the Websites, you accept and agree to be bound and abide by this Privacy Policy and our Terms of Use, available at https://www.pbzinc.com/termsOfUse.php, incorporated into this Privacy Policy by reference. You should periodically review this Privacy Policy because it may change from time to time. By continuing to use the Websites, you agree to be bound by such changes.

Information we collect about you

We collect several types of information from and about users of our Websites, including:

• Information by which you may be personally identified, either directly or indirectly, including your name, phone number, email address, and postal address (“personal information”).
• Information that is about you but (individually) does not identify you.
• Information about your internet connection, the equipment you use to access our Websites, and usage details (such as the pages of the Websites you visit, the time of your visit, and the time spent on those pages).
• Information about your purchases or orders placed through the Websites such as payment information, including your credit card and debit card information. We use third-party payment processors, such as PayPal, to process your transactions. We do not retain or store your payment information. We encourage you to review these processors’ privacy policies and terms of use.
• Information about your approximate locations when you access and use our Websites.

How we collect your information

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Websites. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

For example, you provide information to us:

• When you place an order with us, where we collect information from you to complete that order and allow returns.
• When you post a message to your Websites, where we collect information about your message and identifying information.
• When you contact us through the Websites, where we collect those records and copies of your correspondence (including email addresses or other contact information).
• When we ask you to complete surveys for research purposes, as we may do from time to time, where we collect your responses.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Websites according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Websites.

The technologies we use for this automatic data collection may include:

• Cookies (or Browser  Cookies). A cookie is a small file stored on your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.
• Web beacons. Pages of our Websites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content on the Websites and verifying system and server integrity.)
• Google Analytics. We use Google Analytics to optimize our Websites and services based on the traffic we receive and assist with marketing. To learn more about Google Analytics, including options for opting out and/or managing the ads you may see online, please visit: https://policies.google.com/technologies/partner-sites.

We may also use automatic data collection technologies from other analytics providers, including, but not limited to Brevo, Nutshell, Cloudflare, Adobe, Fastly, Bing, and New Relic. We may add or remove automatic data collection technologies from time to time.

Retention of Information

We retain your information for as long as it is necessary to provide you with the services you expect and require from us and to successfully run our companies and their operations. We may be required to maintain your personal information as long as it is necessary to:

• Comply with legal compliance needs;
• Exercise, establish, or defend legal claims; and/or
• Protect against fraudulent or abusive activity affecting our services or operations.

Security of Information

Your personal information is important to us, so we take steps to protect it. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, technical, and administrative safeguards to secure the information we collect online.

For example, when you provide us with your personal information, it is encrypted by SSL security when it is transmitted over the internet between your computer and our servers. You can confirm the SSL encryption is working, by checking that our domain name begins with “https” instead of “http”. When you make that confirmation, you establish that you have a secure online connection to us.

How We Use Information

We may use information that we collect or that you provide to us, including personal information:

• To present our Websites and their contents to you.
• To provide you with information or services that you request from us.
• To process a purchase or order.  
• To promote our services.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, and other legitimate business purposes.
• To notify you about changes to our Websites or any services we offer or provide through them.
• To allow you to participate in interactive features on our Websites.

We may also use your personal information in any other way we may describe when you provide the information or for any other purpose with your consent.

Disclosure of information

We do not sell personal information to any unaffiliated third parties. We may disclose personal information that we collect, or you provide, as described in this Privacy Policy:

• To our subsidiaries, affiliates, and related brands.
• To contractors, service providers, and other third parties we use to support our operations after we have received your consent.
• To fulfill the purpose for which you provided the information.
• For any other purpose disclosed by us when you provided the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Paul B. Zimmerman, Inc., our related companies, our employees, our customers, or others.

Choices about how we use and disclose your information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking technologies and advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Websites may then be inaccessible or not function properly.

We do not control the collection or use of your information in connection with third parties’ interest-based advertising. If you have any questions about an advertisement or other targeted content, including how to opt out of receiving targeted advertising from those parties, you should contact the responsible advertiser directly.

You may also opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

“Do Not Track” and User Preference Signals

We do not respond to web browser “Do Not Track” or other universal opt-out signals at this time. We will respond to such signals in the future, if and when we are required to do so, and will update this policy accordingly at that time.

Opt-Out Preferences

 If you do not wish to receive promotional or marketing communications from us, please email us at marketing@pbzinc.com, and we will refrain from sending you these communications in the future.

Children Under the Age Of 18

Our Websites are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Websites. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on these Websites or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at  marketing@pbzinc.com.

Comments and concerns

If you have questions or concerns about this policy or our data collection practices, please contact us by:

• Emailing: marketing@pbzinc.com
• Calling: 717-738-0380
• Mailing: Paul B. Zimmerman, Inc. Attn: Legal Department, PO Box 300, Ephrata, PA 17522

Terms of Use

Please also see our Terms of Use, which apply to your use of our Websites.